Mission & Vision
Vision Statement
"To be established as the leading tourism company in the country by means of Customer Focused Service"
Mission Statement
"To maximize customer and stakeholder value through world class tourism service with a lucrative price value, exploring the customer demands and continually striving for excellence in the services we provide. Our mission is to lead by example through a commitment that empowers the organization at every level to strive for the highest levels of quality, customer care and stakeholder value."
Goals:
- To explore new places around the world for customer offering.
- Understanding the customer insight to find what they can afford.
- To constantly strive to meet or exceed our customer needs and expectations of price, service, and selection. To this end, we will perform periodic reviews of the marketplace to improve our offerings.
- To stay ahead of the competition by innovating new products and services based on the needs of our customers and market demand.
Values:
- Customer Satisfaction is what we aspire for
- Customer need is what we prioritize
- Maximum value addition to the offers
- Quality is what we never sacrifice